DIPLOMA
German for Customer Service and Sales Positions
byLanguage
German for Customer Service and Sales Positions
time1.5-3hrs
levelbeginner level
This free online course teaches you how to use German in the context of customer service and sales. We focus on vocabulary for use in real-life customer interactions to provide ecommerce customer service. By following the video lessons, you will master everything to do with sales in the German language - from product descriptions and online orders to customer delivery and the returns process.
German for Customer Service and Sales Positions
Learn how to provide customer service and sales assistance in German in this free online language course.
This free online course teaches you how to use German in the context of customer service and sales. We focus on vocabulary for use in real-life customer interactions to provide ecommerce customer service. By following the video lessons, you will master everything to do with sales in the German language - from product descriptions and online orders to customer delivery and the returns process.
The Sales Process - Useful Phrases and Vocabulary
In this module you will be introduced to elementary steps of the sales process using the German language. Useful language examples and concepts are explored, touching areas such as sales strategy and the interest a seller has in knowing what a customer may like or not. Go get ready to explore German language at work!
Ordering Online - Useful Phrases and Vocabulary
All About The Product - Useful Phrases and Vocabulary
All About Delivery - Useful Phrases and Vocabulary
Course assessment

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