DIPLOMA
Retail Management: Merchandising, Sales and Customer Communications
bySales & Marketing
Retail Management: Merchandising, Sales and Customer Communications
time1.5-3hrs
levelbeginner level
This free online retail management training course will provide a thorough introduction to the basics involved in managing a retail outlet. You will learn the principles behind sales techniques, how to effectively merchandise your products, and the most constructive ways to communicate with your customers. This course is all about how to sell your products and win over your customers, so if you are an aspiring retail manager, get started today.
Retail Management: Merchandising, Sales and Customer Communications
Learn basic merchandising and communications skills involved in retail management with this free online training course.
This free online retail management training course will provide a thorough introduction to the basics involved in managing a retail outlet. You will learn the principles behind sales techniques, how to effectively merchandise your products, and the most constructive ways to communicate with your customers. This course is all about how to sell your products and win over your customers, so if you are an aspiring retail manager, get started today.
Retail Management, Merchandising and Pricing
In this module, you will learn the basic principles of retail management and how to advance your career in this field. You will learn what is involved in merchandising and pricing and get a thorough overview of the responsibilities of a retail manager.
Sales Process, Checkout and Consumer Behaviour
Trends, Targeting, and Communicating with Customers
Retail Environment and Customer Relationships
Course assessment

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