bySales & Marketing
Understanding Key Account Management
Key accounts refer to a company's most valuable customers. They are essential to an organization's long-term growth and often necessitate a significant investment of time and resources. However, there is a need for more qualified key account managers. Therefore, we have designed this course to assist you in mastering the concept of key account management and help you develop a clear strategy and program structure to serve and grow key accounts.
Understanding Key Account Management
Discover the concepts, roles and responsibilities involved in key account management with this free online course.
Key accounts refer to a company's most valuable customers. They are essential to an organization's long-term growth and often necessitate a significant investment of time and resources. However, there is a need for more qualified key account managers. Therefore, we have designed this course to assist you in mastering the concept of key account management and help you develop a clear strategy and program structure to serve and grow key accounts.
Fundamentals of Key Account Management
In this module, you will be introduced to the concepts, importance, and dimensions of Key Account Management (KAM), and also the purpose and elements of KAM, you will also learn the requirements of a key account manager, the goal-setting process, and also how to build and deliver value to key accounts.
Account Planning and Value Preposition
Course assessment
AD
Related
Articles
Udemy vs Coursera: Comparing Online Learning Giants that IPO’d in 2021
11 Best ChatGPT & Prompt Engineering Courses for 2025
Beginning to Program: Review of CS50 Scratch Course
Udemy is “Intentionally Reducing” the Business That Made It Famous. It’s Not Working.
A Decade of MOOCs: A Review of MOOC Stats and Trends in 2021
White-Labeling in Online Education: Whose Credential Is It Anyway?
Recommended Related
Courses
bySales & Marketing
General Data Protection Regulation (GDPR)
Start learning
View Details
bySales & Marketing
Customer Service Skills
Start learning
View Details
bySales & Marketing
ISO 37301:2021 - Principles of Compliance Management Systems
Start learning
View Details
bySales & Marketing
Principles of Marketing
Start learning
View Details
bySales & Marketing
B2B Customer Success Management
Start learning
View Details
bySales & Marketing
Retail Management: Merchandising, Sales and Customer Communications
Start learning
View Details
